If you don’t find the answer to your question here, please contact us.
Q: 01. How much space is needed for GameXpress?
A: GameXpress needs approximately 6 car spaces or 50 feet nose to tail. The theater and truck will fit in front of most residential homes although it make block your driveway,
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Q: 02. How much do parties cost?
A: A one hour GameXpress party starts at just $189. Pricing is extremely competitive with the cost of entertaining 12 to 16 people. For bookings outside of our current service area there is a mileage surcharge.
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Q: 03. How many people can fit inside the GameXpress?
A: Our GameXpress Mobile Video Game Theater is designed to accommodate up to 16 players inside. While we can have more people in the truck , 16 gamers is the maximum that can play at once. We find that 10 to 12 adults be can fit comfortably.
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Q: 04. Is there an age limit?
A: The GameXpress is for gamers of all ages, however, we recommend the gamers be able to read and follow directions. For gamers who are under 7 years old we may recommend parental supervision.
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Q: 05. What games do you provide?
A: We are constantly updating our library of games for the GameXpress. We offer a wide selection of games with ESRB ratings ranging from E to M. We focus on multiplayer games for the X-Box 360, Playstation 3 and Nintendo Wii. If a game can be system linked for multiplayer fun we will typically carry between 2 and 4 copies of that game. All “M” rated games, such as Halo 3, require written parental or party host (renter) approval before the games can be loaded into the consoles for play. While GameXpress is careful to monitor rated “M” and/or “T” games, it is ultimately the parent’s (or party host’s) responsibility to make sure their child is not playing a game that the parent does not desire them to play.
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Q: 06. How many players can play at once?
A: There can be up to 16 players at once inside GameXpress if the game being played can be linked for simultaneous play. Not all video games have multi-player options, some games are only single player games.
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Q: 07. Do parents have to supervise?
A: No. Each GameXpress Mobile Video Game Theater is managed by a trained GameXpert who is present at all times.
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Q: 08. Can I bring food and or drinks into the Theater?
A: We require that all food and drinks remain outside the GameXpress Theater.
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Q: 09. Do you furnish cake, food, and drinks?
A: No, not at this time.
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Q: 10. Do you need to plug into the house?
A: No. The GameXpress is completely self powered. We bring everything gamers need to have a great party.
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Q: 11. How can I pay for an event?
A: You may pay for your event with a Debit Card, Credit Card (MasterCard, Visa) or Cash. We do not accept checks or money orders. Payment credit card must be presented with a valid ID upon our arrival, before the event can start. We can not process credit card payments without the physical card present for payment. Events will not start until proper payment is received and verified.
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Q: 12. What about bad weather?
A: The GameXpress Mobile Video Game Theater was designed for all weather climates. GameXpress is insulated and climate controlled, so we can accommodate most weather conditions. We are typically able to provide our services any time of the year; however, in the event of severe weather such as ice storms, high winds, lightening, thunder, flooding and/or excessively heavy rains we may (and reserve the right to) reschedule your service at a mutual and agreed upon time to preserve the safety of our staff and equipment.
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Q: 13. What is your refund / cancellation policy?
A: You can pay the full amount for your party at the time of booking or pay a $75 deposit to secure your date. If you cancel your party with less than 7 days notice we will charge you a $75 fee. If you cancel on the day of party we will charge you for the full event. There are no refunds for services performed. If we are unable to deliver service there is no charge.
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Q: 14. Is it appropriate to give the GameXpert a tip?
A: Gratuity is not required but always appreciated.
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